Instruction on the Right of Withdrawal
A consumer is any natural person who enters into a transaction for purposes which can be attributed mostly neither commercial nor its independent vocational activity.
You have the right to withdraw within fourteen days without giving a reason this contract. The withdrawal period is fourteen days from the date of conclusion. To exercise your right, you have to write us (Lenora Gewandungen, Nicole Busch, An St. Martin 49, 41517 Grevenbroich) a clear statement (e.g. by post mail, fax or e-mail ) of your decision to revoke the contract. You can sure use the attached model withdrawal form , which is not mandatory, however. To meet the withdrawal deadline, it is sufficient that you send your communication concerning the right of withdrawal before the withdrawal period.
If you withdraw from this contract, we will reimburse all payments we have received from you, including the shipping costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than the cheapest standard we offer), and repay immediately latest within fourteen days from the date on which the notification about your cancellation of this contract has been received by us. For this repayment we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; there will not be charged fees for this repayment.
We may withhold repayment until we have received the returned goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier. You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us of any cancellation of this contract to us. The deadline is met if you send the goods before the period of fourteen days.
You bear the direct cost of returning the goods.
You only need to pay for any diminished value of the goods, where the value loss is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling.
If you want to cancel the contract, then please fill out this form and send it by mail or post mail back to us:
– To “Lenora Gewandungen, Nicole Busch, An St. Martin 49, 41517 Grevenbroich, Germany” or email@example.com
– I/ We hereby revoke my/ our agreement to purchase the following products or the provision of the following service: (*)
– Ordered on (*)/ received on (*)
– Name of the customer
– Address of the customer
– Signature of the customer (only for paper version)
The right does not apply to contracts for:
The right of withdrawal expires prematurely in contracts:
The rules in this section “Returns” are not the complete requirements for the effective withdrawal according to the right described in the “Right of Withdrawal”.
Customers are asked before sending the goods back to contact the seller [firstname.lastname@example.org] to announce the return. In this way, you allow the seller the fastest possible assignment of the products.
Customers are asked to send the goods as a prepaid package back to the seller and keep the mailing receipt. The seller will refund the costs of postage in advanve, unless they have to be paid by the customer himself.
Customers are asked to avoid damage or contamination of the product. Goods should be sent with all original accessories back to the seller as far as possible in their original packaging. If the original packaging is no longer in possession of the buyer, another suitable package should be used to ensure adequate protection against damage in transit and to avoid any damage claims because of damage due to faulty packaging.
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